Success Statistics
Below are the results of our 2001 customer polls. These results are a compilation of our Customer Satisfaction Survey and our Customer Success Survey. We send the Customer Satisfaction Survey to every customer who orders a ResumeEdge service. We sent the most recent Customer Success Survey in March 2002 to customers who submitted an order from March 2001 to March 2002. Questions are in regular text; average answers are in bold text.
Questions:
1. On a
scale of 1 - 10, how much did your
writer
improve your resume or cover letter?
Select "10" for "tremendous improvement"; select
"1" for "absolutely no improvement."
9.2
2. To
what extent will you incorporate ResumeEdge changes into the final version of
your resume or cover letter. Select "10" for "accept every
edit"; select "1" for "reject every edit."
8.9
3. Were you satisfied
with
ResumeEdge?
99+ percent "YES"
4. Did you find the
critique helpful?
90 percent "YES"
5. Do you feel that
ResumeEdge has improved your chances of getting an interview?
98 percent "YES"
6. From the time you sent out the first ResumeEdge resume or cover letter,
how long did it take before you were offered a job?
5 weeks (national average for non-ResumeEdge customers - 13 weeks)
7. Did you experience a very noticeable increase in interviews after using your
ResumeEdge resume and cover letter?
97 percent "YES"
8. Were you offered an interview within a month of sending out your first
ResumeEdge resume?
99+ percent "YES"
9. Would you recommend ResumeEdge to a friend?
99 percent "YES"
